You are here: Home / Archives for forums
Oct
22

Positive Comments Only – Tales From My Community Manager Letterbox

By | Uncategorized

2 Comments

5416761368_c17c7102b2_m

After a little break (having been busy doing stuff elsewhere. I know, I actually do some stuff away from online communities … shock horror … please don't tell anyone). Here is another letter from my inbox. As always I've removed personally identifiable information, and other stuff (don't you love my technical jargon) that pertains to the community I manage … so please bear that in mind when reading. I am sharing some of my correspondence so that you can view firsthand how I deal with different situations. … [Read more...]

Mar
28

How to Behave On an Internet Forum

By | forum

3 Comments

I know it's an oldie, but it's a goodie, and many of you may not have seen it, so it will be new to you. This gives me a chuckle because having run a forum for 11 years I can totally relate to it. Enjoy Internet: Useful Tips: How To Behave On An Internet Forum   … [Read more...]

Jun
18

Community Relationships

By | community, forum, manager, members, Online Community Management

1 Comment

relationships

It's the relationships your members are able to create with each other, that makes the difference between a good community and a great one. People come together because a common element draws them in, but what happens after that initial buzz wears off? You can create as many special offers, and campaigns, as you want, but those only provide short term responses. So what is it that keeps people coming back? The relationships they form. So how do you encourage members to build relationships? Make each new … [Read more...]